Privacy policy

Last updated: April 8, 2025

Drives & Detours Media, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you interact with Drives & Detours through our mobile application, website (drivesanddetours.com), and other services (collectively, the "Service").

By using our app, website, or purchasing a tour, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect limited personal information necessary to deliver and improve our Service. This may include:

  • Name and email address (if you contact us directly)

  • Device and browser information (e.g., OS, device type)

  • Location data (see Section 5)

  • Purchase details (via Apple, Google, or Bokun)

We do not collect or store user account credentials or payment card details directly.

2. Purchases and Payment Processing

App Store Purchases

All in-app purchases made via our mobile application are processed through the Apple App Store or Google Play Store. We do not collect or store your payment information. Please refer to the privacy policies of Apple and Google for more information.

Website Purchases (Bokun)

Website purchases will be facilitated via Bokun, a third-party booking platform. Bokun may collect personal and payment information in accordance with their own privacy policy. We recommend reviewing Bokun's privacy policy before submitting your information.

Third-Party Marketplaces

We also sell our tours on platforms like Viator, GetYourGuide, and Klook. These platforms handle all customer data and payments independently of Drives & Detours.

3. How We Use Information

We may use information we collect to:

  • Deliver purchased tours and services

  • Respond to inquiries and support requests

  • Analyze app usage to improve the user experience

  • Comply with legal obligations

We do not create user accounts, and we do not use your information for account-based marketing or tracking.

4. Sharing Information

We do not sell your personal information. We may share limited data with:

  • Service providers such as Bokun (for bookings)

  • Technology partners (e.g., STQRY for app functionality)

  • Legal or regulatory authorities if required by law

5. Location Data

Our app uses your device's location data to activate tour content based on your proximity. This data is not transmitted to Drives & Detours or STQRY, and it is not stored. You may disable location access in your device settings.

6. Cookies and Analytics

Our website uses cookies to support core functionality, analyze performance, and enable advertising services. These cookies may be set by us or by third-party services.

When you visit our site, a cookie consent banner allows you to manage your preferences for non-essential cookies (e.g., analytics and advertising). Necessary cookies are always active, as they are required for basic site operations.

You can adjust your preferences at any time by clicking the "Cookie Preferences" link found at the bottom of our website. Please note that disabling certain cookies may affect the functionality or personalization of the site.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. When no longer needed, we delete or anonymize the data.

8. Security

We use reasonable safeguards to protect your personal information, including SSL encryption for payment processes handled by third parties. However, no system is 100% secure.

9. International Users

We are based in the United States but serve international visitors. By using our Service, you consent to the transfer of your information to the U.S., where data protection laws may differ from those in your country.

10. Children’s Privacy

Our Service is intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that such information has been collected, we will delete it.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of email communications

To make a request, email us at support@drivesanddetours.com.

12. California Privacy Rights

California residents have specific rights under the CCPA and CalOPPA. Drives & Detours does not sell personal information. To request access, deletion, or further details, contact us at support@drivesanddetours.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website or app. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact Us

For questions or concerns about this Privacy Policy, contact:

Email: support@drivesanddetours.com

© 2025 Drives & Detours Media, Inc. All rights reserved.